Contact information
Contact Information
Rexora (rexora.store) · Last updated: [10/17/2026]
We're here to help. If you have a question about an order, a product, shipping, returns, or anything else, please reach out using the details below.
Business Details
Business name: Rexora Legal / registered name: [Rexora] Website: rexora.store Business address: [Surrey, British Columbia, Canada]
Customer Support
Email: [rexora24@gmail.com] Phone: [+1 (250)-600-3638], Support hours: [Monday to Friday, 9:00 AM – 6:00 PM (PDT)] Response time: We aim to reply to all messages within [24–48 hours] on business days.
Before You Contact Us
To help us assist you faster, please include:
- Your order number
- The email address used for the order
- A short description of the issue
- Photos, if your item arrived damaged or incorrect
Order Questions
For questions about order status, tracking, or delivery, please check your confirmation and shipping emails first, as they contain your tracking link. See our Shipping Policy for estimated delivery times.
For changes to an order or shipping address, contact us as soon as possible, as orders are processed quickly and may not be changeable once they ship.
Returns and Refunds
To start a return or request a refund, email us at [rexora24@gmail.com] with your order number. Please do not send items back before contacting us, as returns are not sent to the sender address on the parcel. See our Refund Policy for full details.
Social Media
You can also find us on Instagram: [@rexora.x]. For security and privacy, please do not share order details or payment information in public comments. For account or order help, use email so we can verify your details.
Business Inquiries
For partnerships, wholesale, or media requests, please email [rexora24@gmail.com] with the subject line "Business Inquiry".